Workforce Engagement
Recognition that runs continuously, in the app caregivers already open.
Caregiver engagement is what turns a roster into a workforce. CareConnect Engage makes recognition continuous, peer shoutouts, manager kudos, milestone unlocks, all inside the same app your caregivers already use for shifts and credentials.
Underneath it, leadership gets a real-time engagement signal: which caregivers are recognized, which teams are running hot, which people on your roster are at risk of leaving while there’s still time to change the outcome.
Engagement health
Rolling 30 days
Engagement score
74 / 100
▲ +6 vs last month
Active recognitions
1,840
This month, all teams
Caregivers recognized
86%
Of active roster
At-risk caregivers
12
Flagged for outreach
Retention trend
▲
Trending up, rolling 90 days
Top engaged team
Brooklyn HHA
Score 88
What Engage actually does
Three things, in plain operator language.
Engage runs on Jolly, our workforce engagement partner for home care, and lives inside the caregiver app your team already uses. It earns its keep by changing daily behavior, not by adding another tab.
- 01
Continuous recognition, not an annual review
Peer shoutouts, manager kudos, anniversary unlocks, certification completions, all captured in one feed inside the caregiver app. Recognition happens the day the moment happens, not the quarter after.
- 02
Rewards caregivers actually want
Points redeem for gift cards, extra PTO, charitable donations, and partner-specific rewards your team configures. Not branded mugs, and not a webstore your caregivers will never open.
- 03
An engagement signal leadership can act on
The engagement health panel updates in real time, flags caregivers trending toward disengagement, and surfaces team-level patterns, so the intervention happens before the resignation does.
Recognition mechanics
How the engagement score gets its inputs.
Recognition compounds when it comes from more than one place. Engage captures it from peers, managers, the schedule itself, and the training paths your caregivers complete. Every moment is a feed entry, points attached, and over time those moments become the engagement signal your leadership team reads.
Peer shoutout
Today · 9:14a
Maria R.
Covered J. Patel’s 6am Tuesday with two hours’ notice.
+50ptsMilestone unlocked
Today · 8:02a
Devon H.
100 visits in a row without a missed clock-in.
+25ptsAnniversary
Mon · 4:38p
Aisha O.
Six months with the organization. Gift-card tier unlocked.
+75ptsManager kudos
Mon · 1:22p
Sam B.
De-escalated a difficult family call. From coordinator L. Chen.
+30ptsCertification
Fri · 6:51p
Jamal P.
Completed the dementia-care training module.
+40pts
Recognition sources are configured per organization. Jolly’s catalog ships with thirty-plus templates; you can add your own.
Where moments come from
- Peer shoutouts from caregivers and coordinators
- Manager kudos tied to a real client interaction
- Milestones the schedule unlocks automatically
- Anniversaries and credential completions
What points unlock
- Gift cards (Visa, Amazon, Target, regional grocery)
- Extra PTO, in hour-level increments
- Charitable donations to caregiver-chosen causes
- Partner-specific rewards your team configures
Talk to our engagement team.
We’ll walk through the recognition feed live, show how the engagement health signal is built, and scope what your organization would configure on day one.