How CareConnect’s Caregiver Choice Helps Agencies Fill 40% More Shifts
In home care, the challenge isn’t just finding clients, it’s making sure every shift is covered with the right caregiver at the right time. Last-minute openings, caregiver no-shows, and slow scheduling processes can lead to missed revenue, overworked coordinators, and dissatisfied clients. Caregiver Choice was designed to solve these exact challenges agencies face daily.
What is Caregiver Choice?
Caregiver Choice turns the traditional shift-filling process on its head, helping agencies increase shift coverage by 40%+, giving coordinators back valuable time, and providing caregivers with the freedom and flexibility they want and deserve.
This scheduling platform is a mobile-friendly feature specifically designed for home care, allowing caregivers to browse and request open shifts in real-time. Providing caregivers with flexibility gives agencies a competitive advantage over traditional scheduling methods.
How Does Caregiver Choice Work
Caregiver Choice seamlessly integrates with an agency’s scheduling system, automatically displaying open shifts. No extra work required! Caregivers can then select shifts that match their skills, location, availability, and personal preferences, such as those related to pets or smoking in the home. Meanwhile, our AI continuously learns from patterns of coordinator and caregiver behavior to help coordinators identify the best options for all shift requests.
How is Caregiver Choice different from traditional scheduling?
Unlike traditional scheduling, which relies on coordinators broadcasting assignments, Caregiver Choice shifts to a “request” model, empowering caregivers to choose their shifts, while still allowing the coordinator to have full control.
Caregiver Choice for Caregivers
With Caregiver Choice, caregivers gain more control and flexibility over their schedules, selecting shifts based on their skills, preferences, and availability. Through the easy-to-use CareConnect app, opportunities are right at their fingertips, making it simple to find and claim shifts, even by location, for added convenience.
Transparency provides caregivers, especially those who are new, with complete visibility into all available shifts and the opportunity to pick up more hours and increase their earnings. By entrusting caregivers to choose when and where they work, Caregiver Choice enhances morale and fosters a stronger sense of satisfaction and loyalty.
Caregiver Choice for Coordinators and Agencies
For coordinators and agencies, Caregiver Choice streamlines scheduling to make it faster, easier, and more effective. By empowering caregivers to select the shifts they want, agencies can fill more openings in less time, saving coordinators up to 25% of their time without relying on mass shift broadcasting. Because caregivers choose shifts that align with their availability and preferences, match quality improves and callouts decrease, resulting in greater overall reliability.
Every filled shift means more revenue, and the system scales seamlessly for agencies of any size. At the same time, coordinators maintain full oversight with visibility into overtime, compliance risks, and scheduling control. Most importantly, by strengthening the connection between caregivers, coordinators, and the agency, Caregiver Choice drives higher retention, helping agencies keep their best caregivers longer.
Caregiver Choice for Coordinators and Agencies
For coordinators and agencies, Caregiver Choice streamlines scheduling to make it faster, easier, and more effective. By empowering caregivers to select the shifts they want, agencies can fill more openings in less time, saving coordinators up to 25% of their time without relying on mass shift broadcasting. Because caregivers choose shifts that align with their availability and preferences, match quality improves and callouts decrease, resulting in greater overall reliability.
In Summary
Caregiver Choice transforms shift-filling from a daily headache into a powerful competitive advantage. By giving caregivers the flexibility to choose shifts and streamlining operations for agencies, you can deliver more care, generate more revenue, and keep your workforce engaged and satisfied.
Ready to fill 40% more shifts? Meet with the CareConnect team today.