For Agencies
AI-Powered Shift Management =
Transformational Value for Agencies
Worried about unfilled shifts? What about rising caregiver acquisition costs eating into your profits? CareConnect’s suite of solutions provides home care agencies with the tools to efficiently streamline workflows, increase referrals, reduce cost penalties, and improve caregiver engagement – all in one place.
Our Services
Areas of Expertise
CareConnect’s AI-powered caregiver workflow optimization platform delivers a fresh, connected experience so Agencies can onboard, train, retain, and grow through increased revenue, and by providing the best care possible. Our platform helps home care agencies realize ROI at a fraction of the cost by increasing fill rates and reducing overtime through the power of ShiftMatch.AI, recruiting services, and scheduling services.
Shift Booking &
ShiftMatch.AI
We use powerful AI technology to understand Caregiver/Coordinator behavior. ShiftMatch.AI evolves the experience as the system learns behaviors and matches Caregivers most likely to accept specific shifts and match patients’ needs.
Scheduling
Services
Scheduling Services allow home care agencies to access more effective scheduling resources, reduce cost penalties, and overtime pay. Our experienced, multilingual coordinators fill shifts quickly to ensure the best matches, all without the need to hire additional staff.
Recruiting
Services
Leverage the power of our recruiting pros. Our Recruiting Services help increase referrals and engagement and decrease costs. CareConnect’s internal recruiting team simplifies the process, qualifies candidates, reviews documents, saving agencies time and money on recruitment duties.
What We Offer
CareConnect Value
CareConnect’s services and our AI-powered shift management solution, ShiftMatch.AI, create value across your organization: from hiring, through onboarding, shift matching and scheduling, the ROI is easy to see. The CareConnect platform is an excellent all-in-one solution designed to bridge the gaps in your existing tools, generating a connected workflow that elevates your process.
Reduce Overtime Usage by
40%
Reduce Unfilled Shifts by
30%
Faster Caregiver Onboarding by
40%
Reduce Cost-Per-Hire by
50%
Supply & Demand
Powerful Integration Layer to Launch Client Solutions
CareConnect’s powerful integration layer for client solutions ensures an efficient onboarding process in a matter of days, not months. CareConnect offers seamless integrations with Alayacare, HHAx, and Sandata to elevate your operational capabilities and streamline your agency’s workflow.
Caregiver-Coordinator Engagement
Caregiver Choice: Empower Caregivers & Simplify Scheduling
Caregiver Choice is a caregiver-driven shift booking feature designed to redefine the landscape of booking home care shifts. This feature encourages caregivers to build their own schedules, saving care coordinators 25%+ more of their time, and boosting agency revenue by booking 20-40% more shifts. With its emphasis on efficiency for Care Coordinators, Caregiver Choice revolutionizes the way caregivers and agencies interact and drives significant value.
Scheduling, Recruiting, & Compliance
See Our Products & Services
We provide all the tools to stay compliant on one platform and the choice to incorporate other vendors if desired. CareConnect’s suite of solutions includes caregiver client matching with shift booking preferences, advanced workload optimization (reduce overtime), applicant tracking, recruiting services, eLearning, medical testing results integration, scheduling services, HR Compliance, and secure communications for field caregivers.
Shift Booking
Fill 20% More Shifts
Reduce Overtime by 10%
Improve Shift Matches
Caregiver Engagement
Onboard Caregivers 15% Faster
Lower Cost-Per-Hire 20%
Fill Callouts 25% Faster
Scheduling Services
Fill 30% More Shifts
Group Hard-to-Fill Shifts
Scale Your Coordination Staff in Real Time
Recruiting Services
Onboard New Caregivers 40% Faster
Reduce Cost-Per-Hire 50%
Simplify and Improve Applicant Tracking
Compliance Services
Reduce TTFS by 50%
Avoid State Penalties
Meet OH Standards
An All-In-One-Solution
CareConnect Unites Your Network
CareConnect provides all the tools on one platform to empower your agency with the choice to incorporate other vendors if desired.
Supply & Demand
Powerful Integration Layer to Launch Client Solutions.
CareConnect’s integration layer for client solutions ensures an efficient onboarding process in a matter of days, not months. CareConnect offers seamless integrations with Alayacare, HHAx, and Sandata to elevate your operational capabilities and streamline your workflow.
Caregiver Engagement Platform
Caregiver Marketplace to Drive Value for Agencies
CareConnect’s Caregiver Community drives value for agencies, extends caregiver perks & benefits, reduces Caregiver acquisition costs, and gets them working fast.
ShiftMatch.AI
Powerful AI & Matching Learning to Fill More Shifts
We use AI to understand Caregiver & Care Coordinator behavior. The AI evolves the experience as we learn about those behaviors without you having to invest more time or money. Scheduling is a commodity and doesn’t reduce costs or increase referrals.
ShiftMatch Analytics
Actionable Data Insights to Drive Your Business
Our focus on the Caregiver & the relationship with the Care Coordinator gives you a new level of insight into your agency & its potential. The same behaviors we learn to tune the matching experience between Caregivers and Care Coordinators is yours in the form of Analytics that drive your business.
All-In-One Solution
Why Not Just Stick With My Current Tools?
You have lots of tools. Do you ever get frustrated that they don’t work together? The CareConnect platform is an excellent solution designed to bridge the gaps in your existing tools, generating a connected workflow that elevates your process.
The Caregivers
Most EVV, AMS, EMR/EHR start with the Payer, not the Caregiver in the center.
Our focus on the Caregiver enables you to more easily recruit, retain and expand your Caregiver pool.
More Caregiver retention leads to lower acquisition costs and more referrals.
AI, Not Just Scheduling
We use AI to understand Caregiver & Care Coordinator behavior.
The AI evolves the experience as we learn about those behaviors without you having to invest more time or money.
Scheduling is a commodity and doesn’t reduce costs or increase referrals.
Caregiver
Analytics
Our focus on the Caregiver & the relationship with the Care Coordinator gives you a new level of insight into your agency & its potential.
The same behaviors we learn to tune the matching experience between Caregivers and Care Coordinators is yours in the form of Analytics that drive your business.
Take Their Word, Not Ours.
What Agencies & Caregivers Have to Say
Compliance Manager, JASA
"The CareConnect system creates great efficiencies because everything is right at our fingertips. Last year we were able to submit in-service records and proof of completion certificates for five nearly simultaneous audits without pulling, copying, or scanning a single piece of paper. "
SVP, VNS Health Personal Care
"I continue to be impressed with the efficiencies and staff satisfaction that the combination of CareConnect’s products and services creates."
Administrative Director of Home Care, Family Service Society of Yonkers
"Even though some caregivers were not accustomed to using mobile apps for e-learning, we got almost 100% adoption and more timely compliance than we had with in-person in-service sessions."
Director of Operations, VNS Health Personal Care
"The CareConnect Scheduling Team is empathetic, proactive, pleasant and have great customer service skills. We are so grateful for their help placing cases; they always go above and beyond. We believe they are a great asset to our company."