Schedulers are absolutely critical, and are at the heart of home care agencies. Scheduler burnout is a huge issue, especially as Baby Boomers and other Americans continue to age at home. So far, caregiver supply has not risen with demand, which makes the jobs of schedulers even harder.
Losing schedulers can lead to high replacement costs, problems filling shifts, and lots of other problems for your agency. So if you want to hang onto your schedulers and make sure your business continues to grow, CareConnect is here to help. Here are a few top tips on how to help your schedulers manage their jobs more effectively and prevent burnout.
Nothing is more frustrating for a scheduler than constantly having to match clients to new caregivers. So to help prevent burnout, it’s important to empower them with the tools they need to match caregivers to the right clients based on their preferences, location, the shifts they prefer to work, and so on.
Shiftbooking from CareConnect is an invaluable tool that can help streamline this process. You can track caregiver and client preferences, and match them up with less hassle and busywork.
Schedulers don’t have an easy job, so it’s important to invest in proper training. A properly-trained scheduler is less likely to burn out, and will have all the knowledge and tools they need to do their jobs properly.
A properly-trained scheduler is essential for your business. But beyond training alone, it’s also important to provide the right tools to support schedulers. And that leads us to our next tip:
CareConnect is a fully-featured workforce optimization platform that’s built specifically for the needs of home care agencies. It has all of the tools and features that your schedulers need to accomplish their role with less frustration – which, in turn, minimizes the risk of burnout.
With CareConnect, you and your team can attract talent faster, onboard new caregivers more quickly, and fill shifts more easily. Interested in learning more? Take a look at this page, and get the details.
Most caregivers work with more than one agency, and they like it that way. With CareConnect’s powerful tools, such as Shift booking, it’s easier for schedulers to see when caregivers are working with other agencies, and book their shifts accordingly.
Not only does this make the job of a scheduler easier, but it helps with long-term agency retention. Caregivers are more likely to stick with your home care agency if you’re allowing them to work on their own terms, and on their preferred schedule.
With CareConnect, your schedulers can spend more time scheduling shifts and making sure your agency is running smoothly – and less time dealing with missed visits, paperwork, and scheduling conflicts. So don’t wait. Request a demo online now, or give us a call at (855) 856-1502.